Since our first leadership class 10 years ago, our environment has changed significantly, and our insights about learning and development have evolved. As a result, we decided to change as well. After careful research, we believe a new platform is needed, but we are not discarding the knowledge and the experiences that the International Supermarket Management Class provided. Instead, we are applying new technologies and insights that will allow us to focus on the development of senior/middle management, creating a unique leadership journey.
One key component of the Leadership Journey is self-insight. It is impossible to understand the needs and perspectives of your followers if you don’t understand yourself first. To become a better leader, you must know how others perceive you. Therefore, the key components of the program are:
- A self-assessment, rater-solicited feedback (360º ) and coaching elements.
- Action learning, planned exposures and e-learning, which are used for both pre- and post-class activities. The e-learning objective is to maximize the journey’s experiences and to expand on relevant topics adding cognitive elements. Action learning and planned exposures build on experiential learning.
- Management and operational elements, which may include areas such as customer service, strategic planning, family succession, time management, retail management and merchandising, topics are selected based on the needs of the of the target audience.
We believe that organizations need a dynamic and flexible team that combines associates’ knowledge, strengths, and experiences. The keys to encouraging engagement, job advancement and professional development is leadership strength, and trust.